Disappointed customer
4/7/2025
Very disappointing product for the price! Needed the 10inch height for clearance under my Laundry room upper cabinets. The 15.5 inch pedestals are too high; therefore, no drawers for storage- just a metal box. Also, have owned two other models of Whirlpool front-loading washer-dryer sets with pedestals and the installed pedestals appeared as an integral part of the appliance. These pedestals have a very generic look with the front of the appliances overhanging the pedestals. (Yes, I did receive the compatible w-d/pedestals combination.) The washer bottom is actually two inches deeper than the pedestal! Really feel taken advantage of as a consumer because the additional "comfort height" achieved with a costly pedestal addition is so necessary.
Originally posted on Whirlpool.com
No, I do not recommend this product
It™™s a pedestal
Dde124
1/11/2022
I ordered this product in November. It was backordered. I received my order in January. I was so excited it came in. Opened the box and measured it. It was three inches off depth description of what I ordered. Should™™ve been 27 inches but was 24™¦which resulted in it not fitting. Called customer service and was told it was the product I ordered which I said the dimensions aren't the same based off the online description for the order. And the response I got was an annoyed™¦.well sorry do you want to return it because I can™™t order another one due to it being out of stock™¦.even though the site still allows me to order it. Im very frustrated. I need a specific height to fit the space and none of the others would work. If products aren™™t available they should mark them on the website as such. Lastly, why does whirlpool only produce one pedestal height that is actually available. It™™s frustrating. I don™™t think I will ever order directly from Whirlpool site again. Lowes/Home Depot is a lot easier to deal with and their online apps give way more information regarding product shipment/receiving.
Originally posted on Whirlpool.com
No, I do not recommend this product